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Complete Guide to ICT Support and Test Engineers NEC

ANZSCO 263299 ICT Support and Test Engineers nec is a name for ICT workers that conduct complex system support and testing tasks that don’t fit well into any of the other ANZSCO jobs. They are particularly crucial for making sure that ICT environments are stable, reliable, and work well. They achieve this by correcting faults with systems, making sure that applications and infrastructure work, and helping systems that are already in use.

These engineers do more technical work than standard help desk or testing employees. They work on infrastructure, apps, and quality assurance. They are responsible for troubleshooting systems, running tests, analyzing defects, writing technical documentation, and working with development and operations teams. This post shows the job duties, ACS skills assessment, and migration paths for ANZSCO 263299 ICT Support and Test Engineers nec in Australia.

ANZSCO 263299 ICT Support and Test Engineers NEC

Skill Level 1

ANZSCO 263299 ICT Support and Test Engineers nec is a Skill Level 1 job in the ANZSCO system. This signifies that the position requires a lot of technical know-how and skills, which usually involves having at least a bachelor’s degree in ICT or a related field. It’s also possible that having relevant work experience and hands-on training can help you show that you can support and test complex systems.

Alternative Titles

Alternative Titles (Commonly Used by Employers)

  • ICT Support and Test Engineer
  • Senior ICT Support Engineer
  • Application Support and Testing Engineer
  • Systems Support & QA Engineer
  • Technical Support Engineer (Advanced)

Related Occupations (Different ANZSCO Codes)

  • 263212-ICT Support Engineer: Mostly responsible for supporting infrastructure and systems.
  • 261314-Software Tester: This job was all about testing software, not both testing and support.
  • 261312-Developer Programmer: Software development tasks.
  • 261112-Systems Analyst: Systems analysis and design responsibilities.

Occupation Lists overview

On the Occupation Lists

  • Core Skills Occupation List (CSOL) 

Not on the Occupation Lists

  • Medium and Long-Term Strategic Skills List (MLTSSL)
  • Short-Term Skilled Occupation List (STSOL)

Legacy/Obsolete Lists

  • Combined Skilled Occupations List
  • RSMS Occupations List

Occupation under Unit Group 2632

  • ICT Support and Test Engineers nec (263299)
  • ICT Support Engineer (263212)
  • ICT Quality Assurance Engineer (263211)
  • ICT Systems Test Engineer (263213)

Note: ICT Support Engineer (263212) is not separately listed on CSOL, but roles may overlap under 263299 NEC if not classified elsewhere. Legacy lists are no longer valid for visa eligibility.

ICT Support and Test Engineers nec Skills

  • Advanced troubleshooting of systems and assistance for ICT infrastructure
  • Testing software and validating applications
  • Quality control and analysis of defects
  • Monitoring of networks, clouds, and servers
  • Writing and documenting technical information
  • Working together with development, operations, and IT teams
  • Thinking analytically, solving problems, and managing projects

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Visa Options for ANZSCO 263299 ICT Support and Test Engineers NEC

Visa Type

Availability

Notes

189 Skilled Independent

❌ 

Not eligible

Points-tested visa; 263299 not on the unrestricted 189 list.

190 Skilled Nominated

✅ 

Eligible

Requires state/territory nomination; check state lists for ICT support roles.

485 Graduate Work

⚠️ Conditional

Only with Australian ICT qualification; not typical via RPL.

491 Regional (Family Sponsored)

⚠️ Conditional

Needs family sponsor and regional commitment.

491 Regional (State/Territory Nominated)

✅ 

Eligible

Requires state nomination; leads to permanent 191 visa.

186 Employer Nomination (Direct Entry)

✅ 

Eligible

Permanent visa with ACS assessment + job offer.

407 Training

✅ 

Eligible

For sponsored occupational training in ICT support/testing.

482 TSS (Legacy)

⚠️ Superseded

Replaced by Skills in Demand visa (2024).

Skills in Demand Visa

✅ 

Eligible

Employer-sponsored temporary work (up to 4 years); pathway to PR.

494 Regional Employer Sponsored

✅ 

Eligible

Provisional regional visa; leads to permanent 191 PR.

Eligibility depends on ACS assessment, qualifications, and sponsorship. Always check the latest Home Affairs CSOL and Skills in Demand PDFs.

ICT Support and Test Engineers nec Job outlooks

Category

Details

Employed

~2,900 workers in Australia

Full-Time

~89% work full-time

Weekly Hours

~41 hours per week

Median Age

34 years

Gender – Male & Female

~52% male / 48% female

Salary

Average Monthly salaries for ANZSCO 263299 range from $5,410 (Beginner) to $9,580 (Intermediate) and up to $12,080+ (Experienced)

Job Growth

Steady demand due to ICT support, cloud, and cybersecurity needs

Key Industries

Professional, Scientific & Technical Services; Financial & Insurance Services; Information Media & Telecommunications

All data sourced from the official Australian Government Jobs and Skills Australia profile for ANZSCO 263299 Other ICT Support and Test Engineers.

English language Requirement

  • IELTS Academic: 6.0 in Listening, Reading, Writing, and Speaking
  • OET: B in all four parts
  • TOEFL iBT: Overall 94 (minimum Reading 24, Writing 27, Speaking 23, Listening 24)
  • PTE Academic: 65 overall (Listening, Reading, Writing 50; Speaking 65)
  • Cambridge C1 Advanced: 185 overall, minimum 169 per skill

English language Exceptions 

Applicants from certain English-speaking countries (e.g., UK, USA, Canada, NZ, and Ireland) may be exempt, but proof of English is still needed for ACS and professional licensing in Australia. Some state-sponsored or regional visas may allow flexibility, but ACS still requires evidence for skill assessment.

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Career Summary

ANZSCO 263299 ICT Support and Test Engineers nec are highly qualified ICT professionals who perform sophisticated system support and testing to make sure that Australia’s technology environments are reliable and operate well. They provide troubleshooting, system validation, monitoring, and technical documentation for infrastructure, applications, and quality assurance. They need to know a lot about and have worked with ICT before.

To work in ICT in Australia, you must pass the ACS skills assessment through RPL or a credentials review. If ICT experts know about job prospects, visa options, English language requirements, and industry demand, they can discover a means to get permanent residency or a specialized job. This content gives you important information for planning your career and moving to Australia, whether you want to work as an ICT support engineer, systems tester, or ICT NEC expert.

FAQs - ANZSCO 263299 ICT Support and Test Engineers nec

Q. Where can I find skilled ICT support engineers who know how to work with NEC?

You can hire people using LinkedIn, recruitment firms, or IT job forums. Look for those who have worked on fixing systems, testing applications, supporting infrastructure, and making sure quality.

Q. What is the job description for ICT Support and Test Engineers?

ANZSCO 263299 ICT Support and Test Engineers nec conduct things like fixing problems with systems, checking applications, keeping an eye on infrastructure, finding bugs, and writing technical documentation.

Q. What are the most important skills for ICT support and testing in Australia?

Some important skills are troubleshooting systems, testing applications, supporting networks and infrastructure, knowing about the cloud, quality assurance, and problem-solving.

Q. Which network testing and monitoring tools are commonly used by ICT Support and Test Engineers (NEC)?

Common tools include Wireshark, SolarWinds, PRTG, Nagios, Cisco Packet Tracer, and Microsoft Network Monitor for diagnostics and system validation. 

Q. How do I migrate to Australia as an ICT support and testing engineer?

Complete ACS skills assessment via qualifications or RPL. Eligible visas include 190 Skilled Nominated, 491 Regional, 186 Employer Nomination, 407 Training, Skills in Demand, and 494 Regional Employer Sponsored. English proficiency and state nomination may be required.

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